This role combines domestic violence recovery casework with trauma-informed counselling, recovery coaching and service coordination. Primarily offering phone/telehealth services, the Women’s Support Practitioner provides a one-to-one service for domestic violence and complex trauma survivors who are no longer in crisis or unsafe situations. You will work with clients to develop a tailored support and healing plan, helping them to rebuild their lives. Your recovery work will be grounded in our Emergence approach, which focusses on psychological wellbeing, physical wellbeing, financial security, healthy relationships and stability.

This is a rewarding opportunity to work outside of the crisis system, to empower women and improve safety outcomes, and contribute to wrap-around recovery and healing responses that create lasting change. For detailed information, see our Position Description.

ABOUT YOU

You are someone who:

·       Demonstrates resilience in high‑demand, trauma‑exposed environments

·       Is accountable and committed to continuous learning

·       Has experience in applying strengths-based, person-centred, trauma-informed approaches to their work with clients

·       Has experience with identifying and responding to risk

·       Is able to work autonomously, exercise sound professional judgement, and recognise when consultation or escalation is required

·       Is committed to cultural safety and inclusion and to enhancing access to services for vulnerable and minority communities

·       Understands the gendered nature of domestic violence

For required qualifications and experience, please refer to the Position Description, available at Ethical Jobs.

ADDITIONAL BENEFITS

·       Salary packaging for living expenses up to up to $15,900 per annum and for meals and entertainment up to $2,650 (nonprofit tax benefit)

·       Additional leave provisions, including 10 days paid Domestic Violence leave and up to 3 additional days between Christmas and New Year as WRC Shutdown leave

·       Access to portable long service leave

·       Access to our EAP program

·       Support for learning, networking and professional development

·       A commitment to diversity, inclusion and cultural and psychological safety in our workplace.

Women’s Resilience Centre welcomes applications from people of all cultural backgrounds, First Nations peoples, people with disabilities, those from the LGBTIQA+ community, and other underrepresented groups.

Position Details

• Permanent Part-Time

• SCHADS Level 5

• Office location Northern Beaches, Sydney

View the full position description and apply via EthicalJobs →

The Mentoring Program is a central program of the Women’s Resilience Centre. It assists women heal and recover from domestic violence, abuse and trauma by linking them with mentors who either have lived experience or who are professionals who can build skills and capabilities. We anticipate growth with this program. 

The Mentoring Coordinator works under general direction to manage the end-to-end recruitment, matching, training, debriefing/issue resolution and data tracking of the mentoring program. The role requires significant lateral decision-making, stakeholder management, and operational independence to achieve program objectives. 

The Mentoring Coordinator: 

• Coordinates Mentee & Mentor recruitment and intake  

• Assists with matching and maintains ongoing communications with participants 

• Supports the effective use of the mentoring platform 

• Provides training on program objectives and methodologies and organises and delivers training and any follow-up from mentoring sessions 

• Manages expectations & monitors progress of participants. 

• Provides reporting on outcomes to stakeholders. 

This is a rewarding opportunity to empower women, and improve safety outcomes, and contribute to wrap-around recovery and healing responses that create lasting change. 

You will report to the Finance Operations & Compliance Manager and work closely with the CEO and WRC programs team, the client care team and the fundraising and marketing team. 

ADDITIONAL BENEFITS

• Salary packaging for living expenses up to up to $15,900 per annum and for meals and entertainment up to $2,650 (nonprofit tax benefit) 

• Additional leave provisions, including 10 days paid Domestic Violence leave and up to 3 additional days between Christmas and New Year as WRC Shutdown leave 

• Access to portable long service leave 

• Access to our EAP program 

• Support for learning, networking and professional development 

• A commitment to diversity, inclusion and cultural and psychological safety in our workplace. 

The Women’s Resilience Centre welcomes applications from people of all cultural backgrounds, First Nations peoples, people with disabilities, those from the LGBTIQA+ community, and other underrepresented groups. 

ABOUT YOU

You are a values‑driven person who: 

• Works collaboratively and contributes positively to team culture 

• Demonstrates resilience in, environments where clients have previously experienced trauma. 

• Has high level communication and people skills and is committed to relationship building. 

• Can work to resolve conflicts should they arise 

• Is a logical thinker who can assess individual’s needs and respond to operational issues. 

• Has experience in designing and delivering facilitation and/or training, and staff/volunteer onboarding. 

• Has the required technical skills, including experience with matching platforms and CRMs, and the Microsoft Office suite, including Excel. 

• Has experience with program data analysis and reporting. 

• Is committed to reflective practice and continuous learning 

• Can work autonomously, exercise sound professional judgement, and recognise when escalation or referral is required. 

• Is committed to cultural safety and inclusion and to enhancing access to services for vulnerable and minority communities 

• Is committed to supporting women who are rebuilding their lives after domestic violence. 

QUALIFICATIONS & EXPERIENCE

Essential

To be effective in this role, you will need: 

• A bachelor’s degree or Diploma, or equivalent prior learning/experience 

• Minimum 3 years’ experience coordinating a mentor management program, volunteer management, HR or L&D, or similar. 

• Experience in people management and an ability to manage and support a team of volunteer mentors effectively 

• Commitment to safeguarding children and vulnerable persons 

• Experience delivering services and building rapport remotely. 

• Experience with digital record keeping and measurement systems, such as CRMs, and understanding of client outcomes 

• Superior communication skills and ability to engage stakeholders collaboratively 

• Cultural competence and sensitivity to work effectively with diverse populations. 

• Strong time management and prioritisation skills 

• Commitment to the organisation's mission and values. 

• Familiarity with online meeting platforms such as Zoom or Teams 

Desirable

It would be good if you also had: 

• Experience in the nonprofit or community sector 

Position Details

• Fixed Term (10 months) Part-Time (with the possibility of extension) 

• SCHADS Award Level 4 

• Office location Northern Beaches, Sydney 

Women’s Resilience Centre welcomes applications from people of all cultural backgrounds, First Nations peoples, people with disabilities, those from the LGBTIQA+ community, and other underrepresented or minority groups. 

Applications should include a cover letter and resume.

Apply directly here.